Portfolio and Project Management

The Higher Education IT Service Catalog: A Working Model for Comparison and Collaboration, Second Edition

This paper provides specific guidance regarding the necessary components of an effective IT service catalog, such as the taxonomy, terminology, attributes, and descriptions for common IT services. It is a revision of the 2015 document and uses feedback from earlier implementations and the people who created them to address gaps and changes in the landscape of information technology.

More than “Going Live”: Achieving Institutional Transformation through ERP Implementation

In this report, respondents highlight numerous reasons to pursue a new ERP, and detail extensive preparations and critical factors for success.