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Before investing in employee engagement improvements through digital workplace initiatives, IT leaders must first understand what engagement is and how it is measured.
Hype around employee engagement abounds; distinguishing between real value and hype is challenging. Many vendors make the claim that their solution is best-positioned to measure, monitor or improve employee engagement.
Even though many organizational leaders understand the importance of measuring employee engagement, they do not effectively understand how it is measured.
Most organizations do not have a clear strategy for employee engagement measurement that can take full advantage of new technology and measurement practices.
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