https://library.educause.edu/topics/administrative-and-business-services/software-maintenance-and-managementen{8D32FAB1-1DEC-47D9-A911-455437AE519E}https://library.educause.edu/resources/2016/11/7-things-you-should-know-about-virtualized-desktopsA virtualized desktop is an operating system and application software that run on a remote server and can be delivered in real time to a local computing device such as a laptop anywhere an Internet connection is available. Wed, 02 Nov 2016 18:40:47 Z{6D1DEEA0-9817-4F36-8D59-C723C47167CF}https://library.educause.edu/resources/2015/9/email-systems-a-2014-enterprise-application-market-in-higher-education-series-reportThe 2014 Enterprise Application Market reports from the EDUCAUSE Center for Analysis and Research (ECAR) used 2014 data collected in the 2015 EDUCAUSE Core Data Service (CDS) survey to better understand how higher education institutions approach various information systems. The series includes an interactive data visualization and eight reports. Vendor market share and system rate of change are among the metrics highlighted. Each report includes a case study on an institution's system-implementation experience. Thu, 17 Mar 2016 15:54:00 Z{079C511F-0E78-4569-9082-60FF9AFE46C1}https://library.educause.edu/resources/2015/8/it-service-desk-management-a-2014-enterprise-application-market-in-higher-education-series-reportThe 2014 Enterprise Application Market reports from the EDUCAUSE Center for Analysis and Research (ECAR) used 2014 data collected in the 2015 EDUCAUSE Core Data Service (CDS) survey to better understand how higher education institutions approach various information systems. The series includes an interactive data visualization and eight reports. Vendor market share and system rate of change are among the metrics highlighted.Thu, 17 Mar 2016 16:03:52 Z{FDF4A089-BD81-442F-B800-77CD97C6FBAB}https://library.educause.edu/resources/2015/2/autonomic-computing-ecarwg-technology-spotlightThis bulletin is one of a series of papers from ECAR working groups designed to help institutional leaders learn about and understand the implications of emerging technologies in higher education.Tue, 22 Dec 2015 17:37:57 Z{2DA09ABD-DAFB-4FE9-B28B-ED68A47C5CC9}https://library.educause.edu/resources/2013/3/is-our-software-designed-for-change-successes-and-challenges-in-using-service-oriented-architectureInstitutions of higher education face disruptive changes, and changes in information technology are at the heart of these disruptions.Tue, 22 Dec 2015 17:35:03 Z{AFB16637-F29D-4138-A0B2-4DD5465B5060}https://library.educause.edu/resources/2011/12/software-regulationsThis is the software purchasing and licensing policy for Oakland University.Tue, 22 Dec 2015 17:30:02 Z{57C4CD8E-6926-421E-85D8-CAF69A71A9D4}https://library.educause.edu/resources/2010/4/a-model-for-highly-leveraged-procurements-the-maryland-education-enterprise-consortium This research bulletin discusses the process and challenges of establishing a statewide education technology consortium and the leveraged purchasing and other benefits that can accrue to member institutions.Tue, 22 Dec 2015 17:24:40 Z{71895926-2636-46EB-B202-B4D204737344}https://library.educause.edu/resources/2009/8/7-things-you-should-know-about-cloud-computingCloud computing is the delivery of scalable IT resources over the Internet, as opposed to hosting and operating those resources locally, such as on a college or university network.Tue, 22 Dec 2015 17:19:37 Z{E28C7447-96FC-4F96-816C-26C1E47BE874}https://library.educause.edu/resources/2008/3/7-things-you-should-know-about-google-appsGoogle Apps is a collection of web-based programs and file storage that run in a web browser. The applications include communication tools (Gmail, Google Talk, and Google Calendar), productivity tools (Google Docs: text files, spreadsheets, and presentations), a customizable start page (iGoogle), and Google Sites (to develop web pages).Tue, 22 Dec 2015 17:16:54 Z{8D0BB40F-0A05-42F5-A87C-A3B809895507}https://library.educause.edu/resources/2008/2/software-assurance-an-overview-of-current-industry-best-practicesThis report outlines the secure development methods and integrity controls currently used by SAFECode members to deliver high-assurance systems to government and commercial customers.Tue, 22 Dec 2015 17:18:50 Z{D095496F-BBCC-4BA7-9C5A-A780F2B19BFD}https://library.educause.edu/resources/2004/1/creating-yales-administrative-systems-software-service-level-agreementYale University is in the process of implementing a software service level agreement (SLA) with our Administrative Systems clients.Tue, 22 Dec 2015 17:01:16 Z{7E3CD259-F475-4E50-AC92-FDA3EDFD556D}https://library.educause.edu/resources/2004/1/security-access-management-at-uc-irvine-slaying-the-paper-forms-dragonTue, 22 Dec 2015 17:03:39 Z{290D3940-0BC9-4F21-9EB0-2FC9FB134A97}https://library.educause.edu/resources/2002/1/a-webbased-application-for-software-information-distribution-and-license-controlTue, 22 Dec 2015 16:55:43 Z