Administrative and Business Serviceshttps://library.educause.edu/topics/administrative-and-business-servicesen{36311441-30F6-4FCF-A65F-7093CD12F9FC}https://library.educause.edu/resources/2021/9/the-higher-education-reference-modelsThe Higher Education Reference ModelsThe Higher Education Reference Models provide standardized business and data architectures that communicate a generalized view of how higher education institutions are organized and the information they use. Wed, 29 Sep 2021 19:11:20 Z{F7C61A26-680C-4DFF-9EE1-ABFF60650762}https://library.educause.edu/resources/2023/6/more-than-going-live-achieving-institutional-transformation-through-erp-implementationMore than “Going Live”: Achieving Institutional Transformation through ERP ImplementationIn this report, respondents highlight numerous reasons to pursue a new ERP, and detail extensive preparations and critical factors for success.Thu, 01 Jun 2023 16:40:38 Z{E064D8BF-E320-4D66-B66D-0370223FAB04}https://library.educause.edu/resources/2023/3/educause-comments-examples-of-tps-guidance-problems-arlEDUCAUSE Comments: Examples of TPS Guidance Problems (with ARL)<br/>EDUCAUSE joined with the Association of Research Libraries (ARL) to submit comments to the U.S. Department of Education regarding its February 2023 guidance on third-party servicers (TPSs). Fri, 31 Mar 2023 14:43:01 Z{6C168123-D73E-4A1C-8484-D6AC71BC8675}https://library.educause.edu/resources/2020/6/digital-equity-making-technology-and-services-available-to-allDigital Equity: Making Technology and Services Available to AllDuring the COVID-19 pandemic, digital equity is a particularly relevant and important topic across higher ed. This webinar from the Diversity in IT Community Group invites two guest speakers to share their expertise on this topic.Wed, 24 Jun 2020 20:38:34 Z{1378A453-1CEC-4158-865F-5F268F026257}https://library.educause.edu/resources/2020/6/technology-business-management-and-the-it-service-catalog-a-higher-education-crosswalkTechnology Business Management and the IT Service Catalog: A Higher Education CrosswalkTechnology business management (TBM) is a critical capability that provides IT leaders with standards and best practices to communicate the cost, quality, and value of IT investments to their institutional partners. Mon, 20 Apr 2020 16:06:37 Z{CA9FE267-AEF6-4E30-A4A9-4E279BEFF446}https://library.educause.edu/resources/2019/11/educause-it-communications-cg-virtual-coffee-shop-communicating-through-storytellingEDUCAUSE IT Communications CG Virtual Coffee Shop: Communicating Through StorytellingSometimes an engaging, relatable story is the best way to provide your audiences with an answer to the question: “So what?” Fri, 01 Nov 2019 17:06:24 Z{D2467536-454D-4E48-94CA-26B87FBA5911}https://library.educause.edu/resources/2018/4/institutions-use-of-data-and-analytics-for-student-successInstitutions’ Use of Data and Analytics for Student SuccessThis report describes a variety of challenges and opportunities regarding institutions’ readiness to expand their use of data across functions.Mon, 09 Apr 2018 15:28:58 Z{9348AC7B-E35F-4C14-94C2-00E80BBAAF6E}https://library.educause.edu/resources/2018/4/gender-identity-in-higher-educationGender Identity in Higher Education: Recommendations for Campus Information SystemsThis paper recommends modern identity specifications for campus information systems that can be used to properly and respectfully handle the gender identities, pronouns, and preferred names of students, faculty, and staff in ERP systems at our institutions.Mon, 09 Apr 2018 19:19:11 Z{2CAD461D-E2D4-4720-A427-930F9037721A}https://library.educause.edu/resources/2018/1/design-for-diversity-towards-inclusive-information-systems-for-cultural-heritageDesign for Diversity Towards Inclusive Information Systems for Cultural HeritageThis session will present “Design for Diversity,” a project supported by an Institute of Museum and Library Services (IMLS) National Forums grant that focuses on the ways in which information systems embody and reinforce cultural norms, and asks how we can design systems that account for diverse cultural materials and ways of knowing.Tue, 23 Jan 2018 18:48:21 Z{0E7C5B1B-411C-4AA7-B8F1-4D7352F06678}https://library.educause.edu/resources/2017/5/the-2016-enterprise-application-market-in-higher-educationThe 2016 Enterprise Application Market in Higher EducationThe 2016 Enterprise Application Market reports from the EDUCAUSE Center for Analysis and Research use data from the EDUCAUSE Core Data Service (CDS) to better understand how higher education institutions approach various information systems.<br/>Fri, 12 May 2017 16:53:48 Z{764B94EC-5394-4CA6-83B2-3980A6AD3E3A}https://library.educause.edu/resources/2017/9/digital-capabilities-in-higher-education-2016-analyticsDigital Capabilities in Higher Education, 2016: AnalyticsAnalytics, which we define as the use of data, statistical analysis, and explanatory and predictive models to gain insight into and act on complex issues, is an issue of relevance and enduring strategic importance to higher education. This report examines the status of analytics maturity and deployment in higher education. The maturity and deployment indices are based on contributions to the EDUCAUSE Core Data Service. Tue, 26 Sep 2017 16:08:41 Z{DA14CCE1-2D6D-4C4E-BB9C-B2A4934D4980}https://library.educause.edu/resources/2017/9/admissions-systems-a-2015-enterprise-application-market-higher-education-reportAdmissions Systems: A 2015 Enterprise Application Market Higher Education ReportMore institutions are looking to upgrade their undergraduate admissions systems to support the changing environment. For this reason, based on the rate of new system implementations and plans to implement new systems, undergraduate admissions systems rank near the middle in terms of system rate of changeMon, 18 Sep 2017 20:50:32 Z{7B742FD4-87CF-423B-9CDA-BB66E52E73DC}https://library.educause.edu/resources/2017/8/7-things-you-should-know-about-open-source-projects7 Things You Should Know About Open-Source ProjectsOpen-source projects engage a community of developers who collaborate and iterate to develop, grow, and improve software. Colleges and universities have long used open-source software for various applications, and the use of open-source code is expanding. Wed, 06 Sep 2017 15:07:02 Z{CAFDDEDE-A5C3-44F2-8CFF-2F4E2CE43D3F}https://library.educause.edu/resources/2017/8/it-leadership-in-higher-education-2016-the-chief-data-officerIT Leadership in Higher Education, 2016: The Chief Data OfficerAs part of its series of studies of the IT workforce in higher education, the EDUCAUSE Center for Analysis and Research (ECAR) conducted a survey of chief data officers. This study sought to identify the characteristics and functions of CDOs.Wed, 16 Aug 2017 15:13:57 Z{03E94350-DE83-484A-B6B5-93DBDF54F780}https://library.educause.edu/resources/2017/4/it-leadership-in-higher-education-2016-the-enterprise-architectIT Leadership in Higher Education, 2016: The Enterprise ArchitectThe audiences for this report are EAs themselves, those who aspire to be EAs, and those to whom EAs report. This report can help all of these stakeholder groups understand the job of EA—at their local institution and elsewhere—and compare it to a higher education–wide “baseline.”Fri, 07 Apr 2017 15:40:07 Z{7AA847CE-E941-477E-9573-E60F1F788822}https://library.educause.edu/resources/2017/3/financial-aid-systems-2015-enterprise-application-market-higher-education-reportFinancial Aid Systems: 2015 Enterprise Application Market Higher Education ReportThe 2015 Enterprise Application Market reports from the EDUCAUSE Center for Analysis and Research (ECAR) used 2015 data collected in the 2016 EDUCAUSE Core Data Service (CDS) survey to better understand how higher education institutions approach various information systems. Wed, 15 Mar 2017 22:29:17 Z{EB30AFFF-AD1C-47D9-ABAA-09AA81A434EB}https://library.educause.edu/resources/2017/2/financial-management-systems-2015-enterprise-application-market-higher-education-reportFinancial Management Systems: 2015 Enterprise Application Market Higher Education ReportThe 2015 Enterprise Application Market reports from the EDUCAUSE Center for Analysis and Research (ECAR) used 2015 data collected in the 2016 EDUCAUSE Core Data Service (CDS) survey to better understand how higher education institutions approach various information systems. Thu, 09 Feb 2017 22:16:32 Z{A70DB7C0-1694-4354-974A-1D9A98EA9DC4}https://library.educause.edu/resources/2017/6/core-data-service-trends-almanacs-2011-to-2014-dataCore Data Service Trends Almanacs, 2011-14 DataThese almanacs summarize Core Data Service trend data from the 2011, 2012, 2013, and 2014 surveys for a subset of responding institutions. The almanacs enable a quick assessment of the state of IT financials, staffing, and services, and other key IT service areas in higher education. Thu, 15 Jun 2017 19:12:02 Z{5A8D557D-3254-4460-832E-6347572FA7B2}https://library.educause.edu/resources/2016/3/educause-comments-irs-1098-t-delay-requestedEDUCAUSE Comments: IRS 1098-T Delay RequestedThe National Association of College and University Business Officers (NACUBO) has called on the Internal Revenue Service (IRS) to delay implementation of a change in tuition reporting requirements for tax purposes until 2017. As NACUBO notes, the change in question creates significant difficulties for administrative systems and reporting processes at many colleges and universities, severely constraining their capacity to comply. On March 10, 2016, EDUCAUSE joined other leading higher education associations in sending a letter to the IRS reinforcing NACUBO’s request for a one-year delay in the implementation of the new IRS Form 1098-T (Tuition Statement) requirement.<br/>Fri, 11 Mar 2016 17:55:34 Z{18CBAB7C-1CFF-43B8-97FF-C04FCD039EB4}https://library.educause.edu/resources/2017/12/procurement-a-2015-enterprise-application-market-higher-education-reportProcurement: A 2015 Enterprise Application Market Higher Education ReportProcurement is more than simply making a purchasing decision and swiping a purchasing card. Procurement systems today support the entire procurement process,Fri, 01 Dec 2017 22:40:04 Z