https://library.educause.edu/topics/it-professional-services/business-process-reengineeringen{AAC7A776-D7A0-412E-A4BE-9D8AFB91EFBA}https://library.educause.edu/resources/2021/9/flexibility-agility-and-the-three-dx-shifts-culture-workforce-and-technologyInstitutional adaptivity is crucial for success in today’s higher education landscape, especially as institutions make the many cultural, workforce, and technology shifts needed to digitally transform their institutional operations, value propositions, and strategic directionsWed, 01 Sep 2021 15:10:09 Z{828A2F8A-7436-4B0C-AF52-EBC40B77B2EA}https://library.educause.edu/resources/2020/6/driving-digital-transformation-in-higher-educationThis report sheds light on the status of digital transformation (Dx) across the higher education landscape and identifies the culture, workforce, and technology shifts that are driving Dx forward.at colleges and universities. Fri, 05 Jun 2020 16:29:30 Z{D8116F65-20F8-4FE7-9EB4-B7D47AB34379}https://library.educause.edu/resources/2020/1/higher-educations-2020-trend-watch-and-top-10-strategic-technologiesThe 2020 Trend Watch and Top 10 Strategic Technologies report focuses on those trends, technologies, and practices that are going to be most influential and receive the most attention from IT leaders as they face shifting higher ed, social, political, and technological landscapes in the year ahead. A focus on security and privacy, student success, and the promises and pitfalls of data will exert a great deal of influence on IT strategy in 2020. And IT leaders will be concentrating their attention on technologies and practices that enrich student experiences and success and advance their institution’s capabilities in safely and systematically using data resources.Fri, 17 Jan 2020 21:51:07 Z{32B42E4B-8FBF-4CF3-B356-9C14DC76F39C}https://library.educause.edu/resources/2019/2/digital-transformation-the-quest-to-rethink-campus-operationsA sense of urgency surrounds the term “digital transformation,” but many in higher education struggle to define it, much less understand how it can improve their institutions.Wed, 20 Feb 2019 16:14:56 Z{8CAD3C22-80A5-426D-8033-4C5DC949A429}https://library.educause.edu/resources/2019/1/higher-educations-2019-trend-watch-and-top-10-strategic-technologiesThis research examines technological investments institutions will spend the most time implementing, planning, and tracking in 2019, as well as the related trends that could influence institutional IT strategy.Mon, 08 Apr 2019 19:18:18 Z{E149784F-DFFA-49D2-902D-DBC8E236F28A}https://library.educause.edu/resources/2017/8/trend-watch-2017-which-it-trends-is-higher-education-responding-toEDUCAUSE is in its third year of identifying the influence of major trends on the IT strategy of colleges and universities. This year’s list included 36 trends in the management and delivery of IT services, personal devices and personalized environments, data and analytics, teaching and learning, security and risk, and the Internet of ThingsWed, 23 Aug 2017 20:30:10 Z{C0E82F31-9AC1-4FC0-A5A7-7E04CCC5F55F}https://library.educause.edu/resources/2017/5/2017-trends-and-technologies-ipassThis report covers the 13 technologies and 11 trends included in the Integrated Planning for Advising and Student Success domain.Fri, 19 May 2017 15:58:12 Z{22CE2A9C-AC0F-41B0-98B2-8BCAC426A681}https://library.educause.edu/resources/2016/3/trend-watch-2016-which-it-trends-is-higher-education-responding-toEDUCAUSE is in its second year of identifying the influence of major trends on the IT strategy of colleges and universities. This year’s Trend Watch list included 29 trends in the management and delivery of IT services, personal devices and personalized environments, data and analytics, teaching and learning, security and risk, and the Internet of ThingsThu, 03 Mar 2016 16:29:58 Z{245D82F0-65B0-4C20-AC7A-AAAE5F131A85}https://library.educause.edu/resources/2015/3/trend-watch-2015-influential-it-directions-in-higher-educationNew technologies, management practices, and end-user preferences have produced a number of IT trends that promise greater efficiencies or increased institutional or individual efficacy.Tue, 22 Dec 2015 17:38:11 Z{4A917589-C1E5-4DF3-A560-14050AC07513}https://library.educause.edu/resources/2014/8/maximizing-value-in-a-time-of-changeIn June 2014, nearly 150 higher education thought leaders representing both business operations and information technology met in Chicago, Illinois, to discuss challenges and opportunities for administrative IT systems and services.Tue, 22 Dec 2015 17:36:39 Z{4B555936-0062-43EA-ADD6-75922A8E2C5F}https://library.educause.edu/resources/2014/7/it-infrastructure-projects-a-framework-for-analysisJust as maintaining a healthy infrastructure of water delivery and roads is essential to the functioning of cities and towns, maintaining a healthy infrastructure of information technology is essential to the functioning of universities.Tue, 22 Dec 2015 17:36:36 Z{C6B22371-65DC-48D2-9627-8075791CED49}https://library.educause.edu/resources/2013/12/the-future-of-administrative-itColleges and universities are approaching a crossroads in administrative IT. Institutions cannot function without administrative systems, and many current systems are nearing the end of their life cycles.Tue, 22 Dec 2015 17:35:36 Z{6C1B43BC-F1A4-4AC0-ACE9-E0D2752BF5D1}https://library.educause.edu/resources/2013/4/higher-education-in-the-ultraconnected-ageNew forms of scholarship, new educational pathways, and new interconnections and dependencies characterize the digitally rich landscape of higher education today.Tue, 22 Dec 2015 17:35:00 Z{2C49C76E-726E-47DF-A3A0-654A279C1CED}https://library.educause.edu/resources/2012/3/the-rise-of-big-data-in-higher-educationThis presentation is part of the Spotlight on Analytics series. View the series archive.Tue, 22 Dec 2015 17:33:55 Z{28E8B038-6441-4D89-9E43-28CC7E5713E0}https://library.educause.edu/resources/2008/10/business-process-managementThe evolving technologies committee is charged with identifying and monitoring evolving technologies and their impact on higher education institutions.Tue, 22 Dec 2015 17:17:08 Z{3F6909B7-A21C-4A58-BB2B-4EEBBC9E2678}https://library.educause.edu/resources/2006/8/service-oriented-architectureTue, 22 Dec 2015 17:11:28 Z{395E2BC0-C526-46AD-B323-9D602C6E7555}https://library.educause.edu/resources/2005/6/optimizing-business-processes-at-brooklyn-college-and-the-city-university-of-new-yorkAs a complement to the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, this case study explores how Brooklyn College and The City University of New York optimized their student advising process to support a strategic goal to enhance student enrollment and retention.Tue, 22 Dec 2015 17:07:07 Z{0B3F5A43-43D1-4004-8CBE-A7C73AF6EE6A}https://library.educause.edu/resources/2005/6/good-enough-it-investment-and-business-process-performance-in-higher-education-key-findingsThese Key Findings describe the major discoveries of the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, which takes a complex look at the performance of so-called business processes in higher education, with a special focus on how IT investments have influenced that performance.Tue, 22 Dec 2015 17:06:07 Z{5C33AEA1-CF62-4668-9F19-2F0CD452425A}https://library.educause.edu/resources/2022/9/abstract-accelerating-organizational-agility-and-it-velocityLeveraging ITIL Change Enablement with DevOps, your organization can become more competitive by supporting your digital transformation program.Tue, 13 Sep 2022 23:28:23 Z{3EA2D589-A827-4A82-A47D-7ACA8C15D8B6}https://library.educause.edu/resources/2018/8/it-change-management-a-practical-approach-for-higher-educationThis paper outlines steps to take to implement effective IT service change management.Fri, 03 Aug 2018 14:33:09 Z