IT Organization

2026 EDUCAUSE Workforce Report: How Teams Are Adapting to AI, External Pressures, and Strategic Change

Mon, 01 Jun 2026 15:27:25 Z

The 2026 EDUCAUSE Workforce Report examines how higher education technology and data professionals are adapting to rapid change driven by artificial intelligence (AI), financial pressures, and shifting institutional priorities. It focuses on how teams—not just institutions—are absorbing and responding to these changes.

2025 EDUCAUSE Cybersecurity and Privacy Workforce in Higher Education

Thu, 29 May 2025 22:14:31 Z

This report examines the cybersecurity and privacy workforce in higher education and identifies challenges and priorities.

The Cybersecurity and Privacy Workforce in Higher Education, 2023

Fri, 03 Nov 2023 15:04:30 Z

This report examines the cybersecurity and privacy workforce in higher education.

The Technology Workforce in Higher Education, 2022

Fri, 12 Aug 2022 16:21:11 Z

One of the most salient consequences of the COVID-19 pandemic on higher education has been a reduction and reorganization of the workforce.

Flexibility, Agility, and the Three Dx Shifts: Culture, Workforce, and Technology

Wed, 01 Sep 2021 15:10:09 Z

Institutional adaptivity is crucial for success in today’s higher education landscape, especially as institutions make the many cultural, workforce, and technology shifts needed to digitally transform their institutional operations, value propositions, and strategic directions

IT Communications CG – Virtual Coffee Shop – Open forum on communication priorities for Fall 20200

Wed, 28 Oct 2020 22:20:39 Z

Open discussion with attending members of the ITCOMM CG.

Driving Digital Transformation in Higher Education

Fri, 05 Jun 2020 16:29:30 Z

This report sheds light on the status of digital transformation (Dx) across the higher education landscape and identifies the culture, workforce, and technology shifts that are driving Dx forward.at colleges and universities.

Technology Business Management and the IT Service Catalog: A Higher Education Crosswalk

Mon, 20 Apr 2020 16:06:37 Z

Technology business management (TBM) is a critical capability that provides IT leaders with standards and best practices to communicate the cost, quality, and value of IT investments to their institutional partners.

Remote Working Continuity Plans

Tue, 23 Jun 2020 21:47:47 Z

Many campuses are facing the disruption of routine work and/or academic functions due to prolonged/indefinite campus or building closures due to COVID-19. Provided here are a few examples of institutions offering resources to work or teach a class from off campus:

Organizational Change Management and Project Prioritization: A Project Management Community Meeting

Thu, 28 May 2020 19:19:34 Z

The May 2020 Project Management Community Group (PMCG) meeting features three great guest speakers joining us to share more information about topics that were recently active on the PMCG discussion list.

UAB’s Central and Distributed IT Partnership: Campus Patching - An IT Support Services CG Webinar

Thu, 27 Feb 2020 21:19:28 Z

Central and distributed IT organizations came together at The University of Alabama at Birmingham to establish a single source for campus desktop patching.

The Higher Education IT Service Catalog: A Working Model for Comparison and Collaboration, Second Edition

Fri, 15 Nov 2019 18:43:16 Z

This paper provides specific guidance regarding the necessary components of an effective IT service catalog, such as the taxonomy, terminology, attributes, and descriptions for common IT services. It is a revision of the 2015 document and uses feedback from earlier implementations and the people who created them to address gaps and changes in the landscape of information technology.

Architecting the IT Organization

Wed, 10 Jul 2019 19:06:04 Z

IT organizations are pursuing growth in three fundamental practice areas to direct the development and delivery of IT services that maximize value to the institution and ensure alignment with its goals.

Women In IT CG Quarterly Webinar

Mon, 16 Sep 2019 16:14:32 Z

September Meeting of the Women in IT (WIT) Community Group.

Abstract: The Flex IT Toolkit

Tue, 04 Mar 2025 17:54:55 Z

This is the abstract for the EDUCAUSE Working Group Paper, The Flex IT Toolkit. Leaders can use the guidance in this toolkit to develop technology environments and systems that can adapt to the changing landscape of higher education.

Service Design and Transition Toolkit

Thu, 06 Oct 2022 14:15:53 Z

This toolkit has been created to help organizations both design and transition successful services.

Abstract : Accelerating Organizational Agility and IT Velocity with DevOps and Change Enabled Release Teams

Tue, 13 Sep 2022 23:28:23 Z

Leveraging ITIL Change Enablement with DevOps, your organization can become more competitive by supporting your digital transformation program.

Building Institutional Technology Alignment through IT Governance

Fri, 16 Jun 2017 18:28:25 Z

Loyola University Chicago includes several campuses with different academic programs, complicating institutional efforts to align technology planning and investment across the various programs.

Social Media Toolkit: A Practical Guide to Achieving Benefits and Managing Risks

Fri, 09 Dec 2016 16:58:42 Z

This Toolkit provides a general overview of social media supported by specific guidance for particular types of user and scenario.

Core Data Service Trends Almanacs, 2011-14 Data

Thu, 15 Jun 2017 19:12:02 Z

These almanacs summarize Core Data Service trend data from the 2011, 2012, 2013, and 2014 surveys for a subset of responding institutions. The almanacs enable a quick assessment of the state of IT financials, staffing, and services, and other key IT service areas in higher education.