<rss xmlns:a10="http://www.w3.org/2005/Atom" version="2.0"><channel><title>Metrics</title><link>https://library.educause.edu/topics/it-professional-services/metrics</link><description /><language>en</language><item><guid isPermaLink="false">{3FC356BB-E4CC-4031-B135-446CF5CD5943}</guid><link>https://library.educause.edu/resources/2024/3/the-it-leadership-workforce-in-higher-education-2024</link><title>The IT Leadership Workforce in Higher Education, 2024</title><description>This report aims to map the current contours of the higher education IT and technology leader workforce, understand its current challenges and opportunities, and reflect on what it all might mean for building a stronger workforce and, ultimately, a stronger higher education for the future.</description><pubDate>Thu, 22 Feb 2024 16:27:47 Z</pubDate></item><item><guid isPermaLink="false">{C4DD524D-0957-462A-B411-3BCED34340D8}</guid><link>https://library.educause.edu/resources/2021/7/core-data-service-survey-instruments-2011-present</link><title>Core Data Service Survey Instruments 2011-Present</title><description>This is a collection of all the Core Data Service (CDS) survey instruments from 2011 to the current year.</description><pubDate>Thu, 03 Jul 2025 18:41:57 Z</pubDate></item><item><guid isPermaLink="false">{606AC8B9-DD7A-45F1-8DE1-A65BF5BCE1AA}</guid><link>https://library.educause.edu/resources/2021/2/how-to-demonstrate-the-value-of-research-computing-and-data</link><title>How to Demonstrate the Value of Research Computing and Data</title><description>This presentation uses examples of KPIs and metrics that can be helpful in understanding the impact of Research Computing and Data services on research.</description><pubDate>Tue, 09 Mar 2021 23:05:20 Z</pubDate></item><item><guid isPermaLink="false">{137A47DE-A056-4AF3-813F-828827511C64}</guid><link>https://library.educause.edu/resources/2019/4/digital-capabilities-in-higher-education-2017</link><title>Digital Capabilities in Higher Education, 2017</title><description>Using data from EDUCAUSE Core Data Service maturity and deployment indices, the Digital Capabilities in Higher Education report is designed to provide a view into the current status of digital capabilities within higher education.</description><pubDate>Mon, 08 Apr 2019 19:34:36 Z</pubDate></item><item><guid isPermaLink="false">{56971894-8F79-4F92-9544-11026413E83D}</guid><link>https://library.educause.edu/resources/2015/7/benchmarking-it-a-global-approach</link><title>Benchmarking IT: A Global Approach</title><description>In order to facilitate cross-border comparisons appropriate for the global higher education business, it is necessary to have a way of comparing individual institutions with peers to start a conversation about how services are provisioned, identify areas where performance isn’t as effective as other institutions, and share best practices to develop more effective and efficient IT services.</description><pubDate>Mon, 20 May 2019 17:25:24 Z</pubDate></item><item><guid isPermaLink="false">{ECB09E35-EDB5-4EC4-993D-32128B6E5627}</guid><link>https://library.educause.edu/resources/2018/11/2017-educause-core-data-service-cds-benchmarking-report</link><title>2017 EDUCAUSE Core Data Service (CDS) Benchmarking Report</title><description>The 2017 Core Data Service (CDS) Benchmarking Report summarizes key findings from the CDS 2017 survey, provides a glimpse into the breadth of CDS data, and ultimately provides you with an opportunity to conduct your own benchmarking assessment. The customizable graphs contained within this report are meant to be used to assess your IT operation compared to that at peer institutions of similar size, control, or Carnegie Classification.</description><pubDate>Thu, 29 Nov 2018 21:08:25 Z</pubDate></item><item><guid isPermaLink="false">{2E00B7D1-2C84-4B5B-8797-38415A08AA4D}</guid><link>https://library.educause.edu/resources/2018/8/ipass-lessons-from-the-field</link><title>iPASS: Lessons From the Field</title><description>This report distills guidance from iPASS grantees on how to move forward with a transformative technology-based planning and advising project, with a specific focus on advising transformation, faculty engagement and predictive analytics. </description><pubDate>Wed, 22 Aug 2018 18:28:11 Z</pubDate></item><item><guid isPermaLink="false">{10E623CA-3994-4A57-9A07-9E22FAB91452}</guid><link>https://library.educause.edu/resources/2017/6/cross-enterprise-partnerships-serving-and-succeeding-together-report-from-the-educause-nacubo</link><title>Cross-Enterprise Partnerships: Serving and Succeeding Together</title><description>Leaders from higher education information technology (IT), business, and finance met in Phoenix in March 2017 to discuss how cross-enterprise relationships can address institutional challenges and what college and university leaders can do to foster those relationships. </description><pubDate>Tue, 27 Jun 2017 18:55:16 Z</pubDate></item><item><guid isPermaLink="false">{5A5D4B34-A6BE-4DD3-A8B0-3E9CB63D03CB}</guid><link>https://library.educause.edu/resources/2017/5/digital-capabilities-in-higher-education-2016</link><title>Digital Capabilities in Higher Education, 2016</title><description>Technology is key to the future of higher education. Digital capabilities describe the application of technology to the core functions of an enterprise.</description><pubDate>Thu, 11 May 2017 19:21:29 Z</pubDate></item><item><guid isPermaLink="false">{31BC1A82-29C9-4160-93A8-5BD16B412711}</guid><link>https://library.educause.edu/resources/2017/4/2016-educause-core-data-service-cds-benchmarking-report</link><title>2016 EDUCAUSE Core Data Service (CDS) Benchmarking Report</title><description>The 2016 Core Data Service (CDS) Benchmarking Report summarizes key findings from the CDS 2016 survey, provides a glimpse into the breadth of CDS data, and ultimately provides you with an opportunity to conduct your own benchmarking assessment.</description><pubDate>Tue, 11 Apr 2017 16:05:33 Z</pubDate></item><item><guid isPermaLink="false">{DE9A127D-0E9C-4CB2-AE0B-9145BC40118F}</guid><link>https://library.educause.edu/resources/2016/8/digital-capabilities-in-higher-education-2015</link><title>Digital Capabilities in Higher Education, 2015</title><description>Using data from EDUCAUSE maturity and deployment indices, the Digital Capabilities in Higher Education reports from ECAR are designed provide a view into higher education’s ability to support strategic initiatives. </description><pubDate>Fri, 29 Jul 2016 20:12:12 Z</pubDate></item><item><guid isPermaLink="false">{A2786857-62D4-4846-89B5-C2649F65E94B}</guid><link>https://library.educause.edu/resources/2015/8/calculating-the-costs-of-distributed-it-staff-and-applications</link><title>Calculating the Costs of Distributed IT Staff and Applications</title><description>As most higher education institutions continue to experience rising costs, reductions in funding from nontuition sources, and growing pressure to curtail tuition increases, the need to know and manage the total cost of IT across campus has never been greater.</description><pubDate>Tue, 22 Dec 2015 17:37:59 Z</pubDate></item><item><guid isPermaLink="false">{385B05E0-FB4D-4BBC-AEF6-25B1B90684D7}</guid><link>https://library.educause.edu/resources/2015/8/7-things-you-should-know-about-institutional-selfassessment</link><title>7 Things You Should Know About Institutional Self-Assessment</title><description>Institutions are increasingly being asked to demonstrate the value of IT investments. An institutional IT self-assessment frequently provides justification for existing or proposed projects and establishes new directions.</description><pubDate>Tue, 22 Dec 2015 17:37:50 Z</pubDate></item><item><guid isPermaLink="false">{B2D1832D-3F5A-4736-A3AC-E157B22C5A7F}</guid><link>https://library.educause.edu/resources/2015/1/higher-education-techqual</link><title>Higher Education TechQual</title><description>The Higher Education TechQual+ instrument is being developed by a group of higher education institutions to gather systematic feedback from its community of end users so as to provide objective data for strategic and project planning.</description><pubDate>Tue, 22 Dec 2015 17:38:03 Z</pubDate></item><item><guid isPermaLink="false">{E483A15B-11B1-4D15-9F5A-AAAD01C3B0EF}</guid><link>https://library.educause.edu/resources/2013/5/assessing-your-fiscal-bandwidth-current-practices-for-measuring-it-costs-in-higher-education</link><title>Assessing Your Fiscal Bandwidth: Current Practices for Measuring IT Costs in Higher Education</title><description>Accurately and consistently measuring the cost of IT in higher education is an essential part of strategic IT management, yet according to IT leaders, cost data have proven elusive.</description><pubDate>Tue, 22 Dec 2015 17:34:45 Z</pubDate></item><item><guid isPermaLink="false">{F21ABAA2-32D1-4088-9CF0-C42D0F94C050}</guid><link>https://library.educause.edu/resources/2012/11/five-guidelines-for-instituting-it-value-measurement</link><title>Five Guidelines for Instituting IT Value Measurement</title><description>Factors including budget cutbacks, rigorous regulatory requirements, rising demands for IT services, and IT’s contribution to transformative change fuel the need for IT leaders to communicate IT’s value to senior administration, legislators, and others.</description><pubDate>Tue, 22 Dec 2015 17:32:58 Z</pubDate></item><item><guid isPermaLink="false">{89BDA880-A153-44BE-9079-4BA434933867}</guid><link>https://library.educause.edu/resources/2012/10/curating-for-quality-ensuring-data-quality-to-enable-new-science</link><title>Curating for Quality: Ensuring Data Quality to Enable New Science</title><description>The National Science Foundation sponsored a workshop on September 10 and 11, 2012, in Arlington, Virginia on  curating data, inviting Individuals from government, academic and industry settings gathered to discuss issues, strategies and priorities for ensuring quality in collections of data.</description><pubDate>Tue, 22 Dec 2015 17:32:30 Z</pubDate></item><item><guid isPermaLink="false">{2B7678B9-315B-4BEB-9DE8-924BFA585E37}</guid><link>https://library.educause.edu/resources/2012/2/lessons-from-the-field-making-a-culture-of-inquiry-work-for-you</link><title>Lessons from the Field: Making a Culture of Inquiry Work for You</title><description>	Join Malcolm Brown, EDUCAUSE Learning Initiative director, and Veronica Diaz, ELI associate director, as they moderate this webinar with Rob Johnstone from the Research and Planning Group.</description><pubDate>Tue, 22 Dec 2015 17:33:13 Z</pubDate></item><item><guid isPermaLink="false">{B5F4D3FB-F291-4CB7-A45A-AFE1B1A10256}</guid><link>https://library.educause.edu/resources/2024/2/the-teaching-and-learning-workforce-in-higher-education-2024</link><title>The Teaching and Learning Workforce in Higher Education, 2024</title><description>This report examines the teaching and learning technology workforce in higher education.</description><pubDate>Fri, 26 Jan 2024 16:12:40 Z</pubDate></item><item><guid isPermaLink="false">{B9C4D5C4-D093-4003-8875-5DF57B5A37A0}</guid><link>https://library.educause.edu/resources/2020/9/educause-student-and-faculty-study-survey-instruments-2011-to-present</link><title>EDUCAUSE Student and Faculty Study Survey Instruments 2011 - Present</title><description>This is a collection of all the EDUCAUSE Student and Faculty Study survey instruments, from 2011 to the current year.&lt;br/&gt;</description><pubDate>Fri, 09 Feb 2024 17:47:58 Z</pubDate></item></channel></rss>