https://library.educause.edu/topics/leadership-and-management/change-managementen{4C6E80A3-5536-476E-8CE8-DA2A8EFBA081}https://library.educause.edu/resources/2026/6/2026-educause-workforce-report-how-teams-are-adapting-to-ai-external-pressures-and-strategic-changeThe 2026 EDUCAUSE Workforce Report examines how higher education technology and data professionals are adapting to rapid change driven by artificial intelligence (AI), financial pressures, and shifting institutional priorities. It focuses on how teams—not just institutions—are absorbing and responding to these changes.Mon, 01 Jun 2026 15:27:25 Z{3FC356BB-E4CC-4031-B135-446CF5CD5943}https://library.educause.edu/resources/2024/3/the-it-leadership-workforce-in-higher-education-2024This report aims to map the current contours of the higher education IT and technology leader workforce, understand its current challenges and opportunities, and reflect on what it all might mean for building a stronger workforce and, ultimately, a stronger higher education for the future.Thu, 22 Feb 2024 16:27:47 Z{F7C61A26-680C-4DFF-9EE1-ABFF60650762}https://library.educause.edu/resources/2023/6/more-than-going-live-achieving-institutional-transformation-through-erp-implementationIn this report, respondents highlight numerous reasons to pursue a new ERP, and detail extensive preparations and critical factors for success.Thu, 01 Jun 2023 16:40:38 Z{B688A25B-C0E9-4E22-A7C6-497EE99C508F}https://library.educause.edu/resources/2022/12/digital-transformation-dx-institutional-self-assessmentThis self-assessment is designed to help you understand your institution’s capabilities for Dx by walking you through six capability categories. Thu, 08 Dec 2022 18:36:39 Z{8DD1731C-6D7F-4148-8CF6-067928AEA23B}https://library.educause.edu/resources/2022/11/a-change-model-for-holistic-advising-redesignThe holistic advising transformation change model is intended to provide colleges, universities, and others pursuing holistic student success and advising redesign with an evidence-informed resource to facilitate their strategic planning, capacity- building, and implementation activities. Mon, 14 Nov 2022 20:03:38 Z{1583F0FC-EDDA-4B50-9784-25FA7782CD19}https://library.educause.edu/resources/2022/5/smaller-and-restructured-how-the-pandemic-is-changing-the-higher-education-it-workforceOne of the most salient consequences of the COVID-19 pandemic on higher education has been a reduction and reorganization of the workforce.Fri, 12 Aug 2022 16:21:11 Z{AAC7A776-D7A0-412E-A4BE-9D8AFB91EFBA}https://library.educause.edu/resources/2021/9/flexibility-agility-and-the-three-dx-shifts-culture-workforce-and-technologyInstitutional adaptivity is crucial for success in today’s higher education landscape, especially as institutions make the many cultural, workforce, and technology shifts needed to digitally transform their institutional operations, value propositions, and strategic directionsWed, 01 Sep 2021 15:10:09 Z{828A2F8A-7436-4B0C-AF52-EBC40B77B2EA}https://library.educause.edu/resources/2020/6/driving-digital-transformation-in-higher-educationThis report sheds light on the status of digital transformation (Dx) across the higher education landscape and identifies the culture, workforce, and technology shifts that are driving Dx forward.at colleges and universities. Fri, 05 Jun 2020 16:29:30 Z{CE116A64-A723-4963-80E6-E8A183986E63}https://library.educause.edu/resources/2020/5/organizational-change-management-and-project-prioritization-a-project-management-community-meetingThe May 2020 Project Management Community Group (PMCG) meeting features three great guest speakers joining us to share more information about topics that were recently active on the PMCG discussion list. Thu, 28 May 2020 19:19:34 Z{BABF916C-E4D8-46ED-B258-394E03161D23}https://library.educause.edu/resources/2020/4/first-ten-lessons-from-a-pandemicAuthor Page Francis shares her pandemic-hazed solidified takeaways and lessons learned.Mon, 06 Apr 2020 18:49:36 Z{46C2E1B8-5544-433C-8BDC-D1097DBC5851}https://library.educause.edu/resources/2019/5/it-communications-community-group-virtual-coffeeshop-communication-in-times-of-changeIs your organization going through large-scale changes? Are you in charge of using communication to manage resistance and build trust in your unit?Wed, 22 May 2019 17:42:12 Z{32B42E4B-8FBF-4CF3-B356-9C14DC76F39C}https://library.educause.edu/resources/2019/2/digital-transformation-the-quest-to-rethink-campus-operationsA sense of urgency surrounds the term “digital transformation,” but many in higher education struggle to define it, much less understand how it can improve their institutions.Wed, 20 Feb 2019 16:14:56 Z{2E00B7D1-2C84-4B5B-8797-38415A08AA4D}https://library.educause.edu/resources/2018/8/ipass-lessons-from-the-fieldThis report distills guidance from iPASS grantees on how to move forward with a transformative technology-based planning and advising project, with a specific focus on advising transformation, faculty engagement and predictive analytics. Wed, 22 Aug 2018 18:28:11 Z{0D85C985-B2E9-492A-9202-41F39AA0239D}https://library.educause.edu/resources/2018/6/digital-strategy-environmental-scanAthenaeum21 (A21) was hired by Concordia University by the committee charged with creating a path-breaking digital strategy for the University.Thu, 13 Dec 2018 17:45:22 Z{4C786449-578D-44A1-9E04-FE4EAF371014}https://library.educause.edu/resources/2018/3/delivering-digital-change-strategy-practice-and-processThis JISC paper offers practical approaches to integrating digital in your key organisational strategies.Thu, 13 Dec 2018 17:24:59 Z{BAC58271-E23D-4F0C-92CD-33B9559AF347}https://library.educause.edu/resources/2018/1/7-things-you-should-know-about-the-2018-key-issues-in-teaching-and-learningLooking at the ELI Key Issues over time shows which areas hold our attention and time year after year, and it shines a spotlight on issues that rise sharply on the list or fall down the ranking.Mon, 29 Jan 2018 17:29:55 Z{E149784F-DFFA-49D2-902D-DBC8E236F28A}https://library.educause.edu/resources/2017/8/trend-watch-2017-which-it-trends-is-higher-education-responding-toEDUCAUSE is in its third year of identifying the influence of major trends on the IT strategy of colleges and universities. This year’s list included 36 trends in the management and delivery of IT services, personal devices and personalized environments, data and analytics, teaching and learning, security and risk, and the Internet of ThingsWed, 23 Aug 2017 20:30:10 Z{5C33AEA1-CF62-4668-9F19-2F0CD452425A}https://library.educause.edu/resources/2022/9/abstract-accelerating-organizational-agility-and-it-velocityLeveraging ITIL Change Enablement with DevOps, your organization can become more competitive by supporting your digital transformation program.Tue, 13 Sep 2022 23:28:23 Z{3EA2D589-A827-4A82-A47D-7ACA8C15D8B6}https://library.educause.edu/resources/2018/8/it-change-management-a-practical-approach-for-higher-educationThis paper outlines steps to take to implement effective IT service change management.Fri, 03 Aug 2018 14:33:09 Z