Professional Development

EDUCAUSE Workforce Studies

Mon, 06 Nov 2023 19:55:20 Z

The EDUCAUSE Workforce Studies series, 2014 to 2026, brings together research reports that examine the changing technology workforce in higher education, exploring trends in staffing, organizational structure, leadership, professional development, budgets, and emerging workforce challenges.

2026 EDUCAUSE Workforce Report: How Teams Are Adapting to AI, External Pressures, and Strategic Change

Mon, 01 Jun 2026 15:27:25 Z

The 2026 EDUCAUSE Workforce Report examines how higher education technology and data professionals are adapting to rapid change driven by artificial intelligence (AI), financial pressures, and shifting institutional priorities. It focuses on how teams—not just institutions—are absorbing and responding to these changes.

The Impact of AI on Work in Higher Education

Thu, 18 Dec 2025 21:49:31 Z

In this research, we summarize work-related institutional AI strategies, policies, and guidelines; the risks, opportunities, and challenges associated with using AI for work in higher education; and specific examples of how staff and faculty use—and want to use—AI for work.

2025 EDUCAUSE Technology Leadership Workforce in Higher Education

Tue, 08 Jul 2025 18:54:21 Z

This report examines the technology leadership workforce in higher education and identifies challenges and priorities.

2025 EDUCAUSE Cybersecurity and Privacy Workforce in Higher Education

Thu, 29 May 2025 22:14:31 Z

This report examines the cybersecurity and privacy workforce in higher education and identifies challenges and priorities.

2025 EDUCAUSE Teaching and Learning Workforce in Higher Education

Thu, 17 Apr 2025 18:38:25 Z

This report examines the teaching and learning workforce in higher education and identifies challenges and priorities.

2025 EDUCAUSE AI Landscape Study: Into the Digital AI Divide

Wed, 05 Feb 2025 17:58:09 Z

This report summarizes higher education’s experiences related to AI strategy and leadership, policies and guidelines, use cases, the higher education workforce, and the institutional digital divide.

2024 EDUCAUSE Action Plan: AI Policies and Guidelines

Tue, 21 May 2024 17:22:02 Z

This Action Plan explores a policy framework that spans institutional governance, operations, and pedagogy regarding AI policies and guidelines.

The IT Leadership Workforce in Higher Education, 2024

Thu, 22 Feb 2024 16:27:47 Z

This report aims to map the current contours of the higher education IT and technology leader workforce, understand its current challenges and opportunities, and reflect on what it all might mean for building a stronger workforce and, ultimately, a stronger higher education for the future.

2024 EDUCAUSE AI Landscape Study

Mon, 05 Feb 2024 16:07:24 Z

This report summarizes higher education’s experiences related to AI strategic planning and readiness, policies and procedures, workforce, and its future.

The Cybersecurity and Privacy Workforce in Higher Education, 2023

Fri, 03 Nov 2023 15:04:30 Z

This report examines the cybersecurity and privacy workforce in higher education.

A Quest for Success: How Technology and Data Transformed Middle Tennessee State University

Mon, 27 Mar 2023 14:07:35 Z

Middle Tennessee State University's (MTSU) transformation journey began in 2013 with the establishment of the Office of Student Success and the release of Quest for Student Success, the institution’s strategic plan for improving retention and completion.

Finding Your Why and Leading the Way

Thu, 28 Jan 2021 17:22:25 Z

The presentation focuses on learning how to cultivate purpose-driven priorities and goals you will actually be excited about achieving. By taking into account your personal motivations and those of your team members, you will learn strategies to work together and complete work that REALLY matters to your team, your division, and your university.

Learning and Teaching Reimagined: A New Dawn for Higher Education?

Thu, 05 Nov 2020 16:31:22 Z

This JISC report is the result of a five-month higher education initiative to understand the response to COVID-19 and explore the future of digital learning and teaching.

2019 Study of Faculty and Information Technology

Thu, 21 Nov 2019 22:17:54 Z

This study presents important findings from EDUCAUSE's 2019 research on faculty and information technology. It also provides technology and higher ed leaders with recommendations for addressing the most pressing technology support and solution needs for faculty.

The IT Workforce in Higher Education, 2019: CIOs, DEI, HR, Mentoring, and Salaries

Wed, 10 Jul 2019 19:06:04 Z

This research continues our exploration of the 2019 IT Workforce data, providing a deeper dive into five important topic areas for the higher education IT profession: CIOs; diversity, equity, and inclusion; human resources; mentoring; and salaries.

Technology in Higher Education: Shaping the Future IT Workforce

Fri, 05 Apr 2019 21:14:36 Z

In September 2018 EDUCAUSE and Jisc convened a new working group of ten UK and U.S. IT leaders and challenged them to explore the question “How do we shape the future higher education IT workforce?”

The IT Workforce in Higher Education, 2019

Wed, 20 Feb 2019 17:17:15 Z

This research focuses on the evolving IT workforce in higher education and builds on previous ECAR research to provide a longitudinal perspective.

2017 EDUCAUSE Core Data Service (CDS) Benchmarking Report

Thu, 29 Nov 2018 21:08:25 Z

The 2017 Core Data Service (CDS) Benchmarking Report summarizes key findings from the CDS 2017 survey, provides a glimpse into the breadth of CDS data, and ultimately provides you with an opportunity to conduct your own benchmarking assessment. The customizable graphs contained within this report are meant to be used to assess your IT operation compared to that at peer institutions of similar size, control, or Carnegie Classification.

The Teaching and Learning Workforce in Higher Education, 2024

Fri, 26 Jan 2024 16:12:40 Z

This report examines the teaching and learning technology workforce in higher education.