Data Solutions for Decision-Support Maturity at Drake University: An EDUCAUSE Research Case Study


Having previously discovered that simply providing access to data doesn’t transform how institutional users make decisions, two leaders at Drake University took a different approach. They spoke to stakeholders around campus about the problems they needed to solve and then worked collaboratively with those leaders to determine what data elements would help them address those needs. They developed a decision-support maturity model that includes vital dimensions of data use beyond simple access, including governance, reliability, and engagement.

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