Dx through Culture Change at Arizona State University

An EDUCAUSE Research Case Study

Abstract

The University Technology Office (UTO) at Arizona State University was reorganize differently to build agility into the IT culture and the ways IT interfaces with other ASU functions across the university. UTO leaders wanted to become a more collaborative organization, creating a culture that embraces proactive change to help respond to the rapidly evolving needs facing IT. ASU leaders felt this approach could win over stakeholders and ultimately change culture outside IT.

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