Effective Planning and Management: Methods and Tools for Times of Declining Resources

Abstract

The common trends of declining funding and increased demand for services and accountability experienced by institutions of higher education over the last few years are predicted to continue throughout the 90s. The resulting need to do more with less and do it better than ever before demands management and planning tools which are both effective and low-cost. Without the use of daily management tools that translate organizational objectives to the work group and staff level, planning efforts are doomed to failure. This paper presents a set of tools and methods which, taken together, can and have proven useful in achieving these ends. The primary focus of the paper is a case study of the suite of processes and tools that Indiana University's computing services organization uses to cost effectively implement its strategic vision on a day-to-day basis. Each tool and process is described from a "how to" perspective.

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