Building Partnerships on Best Practices: New Alliances for the Nineties

Abstract

Two major changes have evolved in the management of higher education over the past several years: 1) repositioning, downsizing, restructuring, and reengineering have resulted in new ways of administering institutions and, 2) the administrative information systems (IS) needed to support the "new business model" have not been developed "in house" and are not available "off the shelf" from vendors. This paper addresses what to do about the immediate IS support dilemma as well as lay groundwork for an overall strategy for restructuring and the role of information technology. The emerging role of partnerships among institution and between consortia of institutions and service/software vendors is crucial to leveraging the gains being made through restructuring. Key issues addressed are: What is the gap between the current state of IS support and the requirements of redesigned administrative processes?* What should IS service and software providers be focused on for the rest of this decade? * What criteria should guide the establishment of partnerships and how can they be used to pursue or avoid certain affiliations.* What are the common components of the "new business model" among colleges and universities and how does that commonalty provide leverage?Paper presented at CAUSE94, the full proceedings of which are available through this Library as PUB1094.

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