Abstract
The University of Minnesota's Integrated Information Center (IIC) project focused on both technical and organizational integration to bring coherence and unity to the support and delivery of information services. After six years, the IIC is still evolving. While unexpected progress has been made with end users and technological issues have progressed very well, organizational issues have presented a challenge. This article offers an evaluation of the full experience. The complete final report o the IIC Project team is available through the Library as CSD1095.