Reengineering for the 13th Generation
- Published:
- Briefs, Case Studies, Papers, Reports
- Author(s) and Contributors:
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Author(s): Louise Lonabocker John Springfield
- Source(s) and Collection(s):
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Presentation(s): CAUSE Conferences (Archives)
- ParentTopics:
Abstract
This paper describes the development of partnerships among information technology and administrative and academic departments at Boston College to deliver information and service to this self-sufficient generation in a fast, familiar, intuitive way. Business practices and information systems have been reengineered to provide new ways of presenting, transmitting and processing information; and office procedures now offer one-stop service that automatically routes information throughout the university for simultaneous processing. Paper presented at CAUSE94, the full proceedings of which are available through this Library as PUB1094.