Abstract
The fiscal, economic, and social/demographic changes facing higher education have caused the CSU Office of the Chancellor (corporate headquarters ) to transform significantly. A consequence of this transformation is that the old ways of collecting and using data are obsolete. The Office of the Chancellor has a major initiative under way to establish a framework for information management which is in concert with the new realities. This paper addresses the desired outcomes of the initiative, the processes undertaken to obtain stakeholder "buy-in" and to develop initiative paramenters, the products or deliverables, and the lessons learned.