Abstract
Providing internal technical education and training in all campus-supported applications creates an avenue for staff and faculty in every corner of the University to stay current with changing technologies. This also allows for the customization of technology to campus needs and advances at a pace suitable to the growth within the organization. Most colleges have a broad base of technical expertise. Through a good cross-over training structure this expertise is being tapped, creating a low-cost training center which will improve efficiency and productivity campuswide.A centralized internal training facility not only promotes the best possible use of current resources, but makes training sessions more frequent, more consistent, cross-functional, interdisciplinary, and in general more convenient to the campus user community. Sessions may be designed for a variety of skill levels, and lead to the establishment of a faculty/staff technical skills matrix. After establishing campus skills standards, this facility will be in a position to determine the training needs of the campus as a whole, thus enhancing employee productivity.