Abstract
This is the online proceedings of the 1997 CAUSE Conference held in Lake Buena Vista, Florida, December 2-5, 1997. Papers were presented in eight tracks: Innovations in Technology and Practices, Changes and Challenges in Staff Development and Training, Distributed Computing and Network Technologies, Organizations and Alliances, Marketing Higher Education through IT, Infusing a Culture of Customer Service, Networked Information and Scholarly Communication, and Policies, Standards, Architectures, and Strategies.