Abstract
This paper describes Carthage College's approach to faculty training in information technology. Traditionally, information professionals have insisted that users come to the library, the computer center, or the media services unit, and more recently to electronic or "smart" classrooms, for instruction in the use of information technology resources. Usually this is done in groups, and often with no hands-on practice. While this mode of instruction continues to offer some advantages, it presents barriers to some users. The rapid increase in campuswide networks has made many software and information resources available on the user's desktop. The lack of standard personal computer setup configuration, the probability of campus faculty using different platforms, differences in individual faculty hardware and software, etc., all suggest that the most efficient training should be on the user's own office equipment, addressing specific needs, at a time convenient for the faculty member. This is a service of greatest value to faculty who are not the earliest adopters, though they, too, may ask for such assistance.