Fulfilling the Promise of University-wide Collaboration: Unifying E-Mail, Calendaring, Document Sharing and Electronic Forms


At the end of 1996, Arizona State University settled on a single electronic messaging package for employees. ASU now has concrete experience that emphasizes the advantages that a single vendor-supported solution can offer. This paper shares background on the selection process, deployment strategy and tactics, Microsoft Exchange server model, success stories, and ongoing issues.

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