Abstract
Effective technology planning synthesizes local institutional knowledge and broader technology and market information into a coherent, achievable strategy. This session will provide an update on trends and forces at work in information technology in higher education, and will present current data for this ongoing process in colleges and universities. Particular attention will be given to management issues facing higher education globally as the end of the twentieth century winds down, including final Y2K preparations, hiring and retention problems in higher ed, and organizational issues facing higher education.