The Impact on User Services of Merging Academic Libraries and Computing Services

Abstract

Some colleges and universities are considering merging departments on their campuses that are related to information technology, including libraries and computing organizations. This study, conducted at Minnesota State University, Mankato in 1998, addressed the differences in the cultures of academic libraries and computing services staffs and their impact on service provided to students, faculty, and staff after libraries and computing services merged. For a more complete description of the survey and its results, see http://www.educause.edu/ir/library/pdf/CSD1193.pdf>.

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