Abstract
Managing information resources in higher education requires the merging of institutional knowledge and broader technology and market information into a coherent, achievable strategy. This session will provide an update on trends and forces at work in information technology in higher education, and will present current data for this ongoing process in colleges and universities. Particular attention will be given to management issues facing higher education globally in the areas of e-learning and e-business; administrative applications and their interface with e-learning and portals; the continued labor shortage and what to do to resolve hiring and retention problems in higher ed; and organizational issues facing higher education.