Integrating Information, Education and Technology Services

Abstract

The higher education environment is undergoing significant change as we enter a global knowledge-based economy. Technology now enables students to undertake studies which are time and place independent. To thrive in a networked learner environment we must create new strategic relationships between library and information professionals, information and education technologists, trainers and staff developers, instructional designers and media designers and producers. The University of Newcastle sought strategic advantage through integrating its information, education and technology services in early 1997. This paper explores the rationale for the formation of the division and the strengths and weaknesses of this approach as highlighted through our recent external review.

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