Increased enrollments, changing student expectations, and shifting patterns of Internet access and usage continue to generate resource and administrative challenges for colleges and universities. Computer center staff and college administrators must balance increased access demands, changing system loads, and system security within constrained resources.
To assess the changing academic computing environment, computer center directors from several geographic regions were asked to respond to an online questionnaire that assessed patterns of usage, resource allocation, policy formulation, and threats. Survey results were compared with data from a study conducted by the authors in 1999. The analysis includes changing patterns in Internet usage, access, and supervision. The paper also presents details of usage by institutional type and application as well as recommendations for more precise resource assessment by college administrators.