Learning from the Outsourcers

Published:
Briefs, Case Studies, Papers, Reports
Author(s) and Contributors:
Author(s): Mikael Blaisdell
Source(s) and Collection(s):
Sources(s): Community
ParentTopics:
Help Desk

Abstract

"Outsourcing, in general, has been discussed on campuses for some time. Too bad those conversations have seldom involved the help desk."

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