Implementing an IP-based Voice, Data, and Video Converged Network at SUNY Cortland

Published:
Briefs, Case Studies, Papers, Reports
Author(s) and Contributors:
Author(s): Judy Pirani
Source(s) and Collection(s):
Sources(s): EDUCAUSE Research Collection(s): Research Case Studies
ParentTopics:
Infrastructure and Research Technologies

Abstract

In 2002–03, the State University of New York College at Cortland (SUNY Cortland) became the first institution in the 64-member SUNY system to deploy a converged IP-based network. This case study examines the motivating factors, technology choices, implementation strategies, and results of SUNY Cortland's award-winning effort. In addition to detailing the technical issues associated with this deployment, this case discusses the implementation of new call center capabilities enabled by the IP network in key SUNY Cortland functional offices.

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