TechConnect: Student-to-Student Technical Help

Published:
Presentations and Seminars
Author(s) and Contributors:
Speaker(s): Deb Smith Kasia Manulik
Source(s) and Collection(s):
Presentation(s): CUMREC Conferences (Archives)

Abstract

TechConnect is an innovative student-to-student distributed help desk focused on student needs. The TechConnect coordinators are student employees who work in campus labs and provide technical help, answer questions about registration and financial aid, and assist students to fulfill class assignments that incorporate technology.

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