Identity Management in Higher Education: A Baseline Study



This ECAR research study illuminates findings from a survey of identity management practices in higher education. In addition to exploring the adoption of identity management technologies, the study examines the importance institutions place on the benefits of identity management and their ability to deliver those benefits; the motivations that drive institutions to adopt identity management and the challenges they face; the policies and plans being prepared to support identity management; how identity management projects are organized and what resources and staff are dedicated to them; and the factors that influence good outcomes in identity management investment and capability. The study is based on a literature review, consultation with a select group of individuals representing organizations involved in identity management, survey responses from 403 higher education institutions, and qualitative interviews with 36 executives and IT personnel from 24 institutions.

Table of Contents
Entire Study Identity Management in Higher Education: A Baseline Study [PDF 3,274 KB]
  Foreword [PDF 840 KB]
Ch. 1 Executive Summary [PDF 895 KB]
Ch. 2 Introduction [PDF 878 KB]
Ch. 3 Methodology and Respondent Demographics [PDF 859 KB]
Ch. 4 The Institutional Context for Identity Management [PDF 721 KB]
Ch. 5 Establishing Identity and User Authentication [PDF 713 KB]
Ch. 6 Enterprise Directories, Sign-On, and Authorization [PDF 879 KB]
Ch. 7 Federated Identity [PDF 533 KB]
Ch. 8 Identity Management Projects [PDF 685 KB]
Ch. 9 Identity Management Outcomes: What Matters [PDF 544 KB]
Ch. 10 What's in Store for Higher Education Identity Management? [PDF 893 KB]
Appendix A Institutional Respondents to the Online Survey [PDF 815 KB]
Appendix B Interviewees in Qualitative Research [PDF 808 KB]
Appendix C Glossary [PDF 846 KB]
Appendix D References [PDF 835 KB]
Online Supporting Materials
Key Findings [PDF 550 KB]
Roadmap [PDF 160 KB]
Survey Instrument [PDF 213 KB]


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