A Collaborative IT Support Model for Research at Georgetown University

Published:
Briefs, Case Studies, Papers, Reports
Author(s) and Contributors:
Author(s): Judy Pirani Don Spicer
Source(s) and Collection(s):
Sources(s): EDUCAUSE Research Collection(s): Research Case Studies
ParentTopics:
Collaborations and Partnerships

Abstract

This case study depicts the formation, characteristics, and organizational success factors of Georgetown University's Advanced Research Computing (ARC) division. In collaboration with university researchers, ARC provides a range of services from computational support to multi-layered, multi-institutional support for research. A companion to ECAR's 2006 research study, IT Engagement in Research: A Baseline Study, this case study describes how Georgetown created a unique, collaborative, shared-cost IT division specifically for university researchers that now provides a secure environment for computational equipment and increases Georgetown's grant and fundraising competitiveness.

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