This ECAR research bulletin provides five hallmarks for IT readiness, response, and recovery in the face of a devastating natural disaster. It is based on an ECAR interview with the deputy CIO of Louisiana State University conducted 10 days after Hurricane Gustav shut down the city of Baton Rouge, Louisiana, on September 1, 2008. It illustrates the fortitude of an institution that has built a campus environment based on a culture of safety, security, and trustâ€”especially in times of crisis. The bulletin also illustrates the power of planning, openness, communication, teamwork, training, attention to detail, focus, practice, and leadership.
Citation for this work: Childs, Melody. â€œHazards and Hurricanes: Hallmarks of IT Readiness, Response, and Recovery.â€ (Research Bulletin, Issue 21). Boulder, CO: EDUCAUSE Center for Analysis and Research, 2008, available from http://www.educause.edu/ecar.