This ECAR case study complements the 2009 ECAR study by Mark C. Sheehan with Judith A. Pirani, Spreading the Word: Messaging and Communications in Higher Education. The study examines current practices and future directions related to EDUCAUSE members’ use of e-mail, telephony, mobile communications, and crisis communications. To complement the core study, ECAR undertook this case study to study how Louisiana State University and A&M College, an institution that has been at the forefront of emergency notification as a result of several high-profile and far-reaching incidents since 2005, developed and refined emergency notification systems (ENS) accordingly, most notably its text messaging service.
Citation for this work: Pirani, Judith A., and Susan Foster. “Louisiana State University and A&M College: Optimizing Text Messaging and Other Emergency Notification Systems” (Case Study 1). Boulder, CO: EDUCAUSE Center for Analysis and Research, 2009, available from http://www.educause.edu/ecar.