This ECAR case study complements the 2009 ECAR study by Mark C. Sheehan with Judith A. Pirani, Spreading the Word: Messaging and Communications in Higher Education. The study examines current practices and future directions related to EDUCAUSE membersâ€™ use of e-mail, telephony, mobile communications, and crisis communications. To complement the core study, ECAR undertook this case study of the MIT Mobile Web in recognition of the serviceâ€™s operational status and to highlight the notable development path to enable all MIT community mobile device users to access the Mobile Web and to assist other institutions with their own mobile service development. This case study offers readers a model for consideration, detailing the MIT Mobile Web: the drivers, the platform, the mobile service development process, and the future plans in mobile services.
Citation for this work: Albrecht, Bob, and Judith A. Pirani. â€œMassachusetts Institute of Technology: Transforming the Campus Experience with the MIT Mobile Webâ€ (Case Study 3). Boulder, CO: EDUCAUSE Center for Analysis and Research, 2009, available from http://www.educause.edu/ecar.