A Gripe Session at Blackboard Published: Thursday, July 16, 2009 Briefs, Case Studies, Papers, Reports Author(s) and Contributors: Author(s): Ben Eisen Source(s) and Collection(s): Sources(s): Community ParentTopics: Learning Management Systems (LMS) Abstract At annual users conference, a "listening session" features more complaints than executives had time for. Customer service faulted by many. Download Resources Access HTML