Synchronous co-authoring is only one kind of collaborative authoring. Improving the asynchronous authoring process is required to address collaborative authoring as a whole. With new solutions such as Microsoft Office 2010, it might seem that technology has finally solved a complex challenge, but synchronous co-authoring cannot address many common collaborative authoring issues. Synchronous co-authoring benefits will not be reaped by simply deploying the technology. Organizations should consider collaborative authoring in general, including other collaboration methods (e.g., asynchronous ones), cultural barriers, and process changes and training.
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