This ECAR research bulletin describes how CIOs and other IT leaders, through a focus on analytics, can work together with other institutional groups to provide clear and meaningful information for decision makers across all institutional levels. It includes a framework for thinking about the impact of IT outcomes in a higher education context, selected research findings from the literature on IT outcomes measurement, and a description of the increasing importance of analytics not only in IT organizations but also throughout higher education.
Citation for this Work: Stiles, Randall J., Kristine T. Jones, and Vishvas Paradkar. “Analytics Rising: IT's Role in Informing Higher Education Decisions” (Research Bulletin 7, 2011). Boulder, CO: EDUCAUSE Center for Analysis and Research, 2011, available from http://www.educause.edu/ecar.