This ECAR case study offers an introductory, not highly technical, look at a SaaS identity management (IdM) solution in higher education. It traces Coppin State University’s evolution from manual processing of IdM functions to its current SaaS configuration highlighting the SaaS IdM solution’s technical operation, impact on relevant business processes, and future role in Coppin’s IdM strategy. This case study is published in conjunction with the ECAR study Identity Management in Higher Education, 2011, by Mark C. Sheehan and Cedric Bennett, with Pam Arroway, Susan Grajek, Judith A. Pirani, and Ronald Yanosky. In addition to updating the picture of IdM practice reported in a baseline ECAR study conducted in 2005–2006, the 2011 study takes a deep look at institutional adoption of federated identity technology.
Citation for this work: Pirani, Judith A., and Susan Foster. From Homegrown to the Cloud: Identity Management Evolution at Coppin State University (Case Study 1, 2011). Boulder, CO: EDUCAUSE Center for Analysis and Research, 2011, available from http://www.educause.edu/ecar.