Enterprise IT includes the technology staff, services, and support associated with administrative systems and services, as well as their strategy, management, budgets, and policy. It primarily serves an administrative focus rather than one of academics or research. Enterprise IT also includes many of the systems and services that colleges and universities use to store and manage data and processes, regardless of whether they are hosted on campus, in the cloud, or through shared services. Because of its emphasis on core organizational business activities and its function as a data repository and integrator, enterprise IT is central to the success of higher education.
IT organizations are pursuing growth in three fundamental practice areas to direct the development and delivery of IT services that maximize value to the institution and ensure alignment with its goals.