Abstract
Like many other institutions of higher education California Lutheran University made a substantial investment in a very sophisticated technological infrastructure, but questions remained as to whether technology would be utilized widely and fully. In particular there was great concern about whether it would be utilized to enhance the teaching/learning environment at the University by a substantial number of the faculty. A task force representative of faculty, human resources, and ISS was charged with evaluating past efforts and proposing strategies for the future. The old strategy had consisted primarily of short courses on particular software or demonstrations of possibilities. A new strategy was proposed and implemented which combines certain types of training with new employee training as well as with programs for existing employees. The program has two major parts to it, both focusing on peer mentoring as the chief approach. The first tier deals with competencies in a set of predefined technological skills, while the second tier focuses on competencies and skills in specific software or applications. The results of the evaluation after the first year of the new program indicate resounding success.