Emotional Climate in the Information Technology Organization: Crisis or Crossroads?

Abstract

The overwhelming impact of massive change on human beings in the field of information technology is tremendous. This change, coupled with the loss of revenue and personnel resources that many of our college and university IT shops are experiencing, creates fertile ground for emotional and physical "dis-ease" for our co-workers and ourselves. This article suggests that this potentially harmful environment can actually present a golden opportunity to positively change our cognitive behavior and increase effectiveness in the IT workplace. This article was adapted from a paper presented at CUMREC95. See CMR9522.

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