Transitioning the Organization: A View from the Inside


Almost two years ago, Gettysburg College announced plans to create a new division of Information Resources (IR) composed of computing services and the library. To facilitate the merger, IR pursued a strategy-driven reengineering effort. The result of this seven-month task was a single organization composed of six self-directed process-oriented teams. The teams represent a melding of the two organizations. Each team is composed of staff from both organizations. The new IR division is responsible for the delivery of all computing and library services on campus, including telecommunications and media. The transition process to the new organization has been under way for close to two years and is still very much a work in progress. This paper describes the process, including some successes and pitfalls, with a forecast of some of the upcoming turns in the road.

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