Implementing the Office of the Future: A Practical Approach to the Virtual Office

Abstract

As the potential of information age technology rapidly changes the educational environment of students, faculty, and researchers, how does the environment of the administrative and information technology support staff change? The promise of a virtual office, remote access, and telecommuting are available even to the more traditionally office bound administrative and support staff. Significant steps can be taken to enhance the work environment, decrease demands for scarce office space, and empower administrative and support staff with virtual office options. This paper describes an approach to redefining the office concept of information technology workers, including implementation of telecommuting options, assignment of floating offices, coordination of work schedules, and management that encourages empowerment and productivity. Specific implementation details are shared and evaluated.

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