The continuing decline in the percentage of public funding for higher education is forcing institutions like the University of Minnesota to place greater reliance on tuition revenue, the creation of new revenue streams, cost containment, and productivity improvements to survive. In addition, the institutional strategy to drive decision-making to the lowest possible level in the organization requires easily understood management information to be delivered to the same levels. These needs demand new business and technical solutions. This paper describes CLARITY, a WWW-based departmental decision support system developed to supply those needs. CLARITY offers not only an affordable desktop solution appropriate to small institutions but also a scaleable solution for large institutions seeking to improve the functionality of aging legacy systems or provide cost-effective management reporting tools.