Lowering the Total Cost of Ownership (TCO) for the Desktop
- Published:
- Briefs, Case Studies, Papers, Reports
- Author(s) and Contributors:
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Author(s): Alden Coleman
- Source(s) and Collection(s):
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Presentation(s): CAUSE Conferences (Archives)
Abstract
This paper examines the factors and elements that make up the Total Cost of Ownership (TCO) for desktop computing. Total cost of ownership is more than the original cost of purchasing hardware and software. TCO must include all direct and indirect costs associated with desktop computing. This paper discusses six basic elements for tracking TCO: (1) purchase price, (2) training costs, (3) application costs, (4) maintenance and support costs, (5) environmental change costs, (6) contracted technical support costs. The author also provides recommendations on how to lower your TCO in each of these six areas.