E-Business: A Vision and Strategy for the University of Minnesota


E-commerce brings new opportunities to greatly improve the efficiency and effectiveness of university services. Traditional business strategies and service delivery models need to be redesigned in order to make e-commerce successful in capturing the imagination and loyalty of students, faculty, and staff. A demonstration and case study about UM's use of new and emerging e-commerce applications is featured, identifying the opportunities for, barriers to, and measurable costs and benefits of implementation.

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