This presentation will describe strategic planning processes and the resulting transformational outcomes at the system and campus levels. In 1999 the University of North Carolina developed an information technology strategic plan to aggressively address on all sixteen campuses the following five priority areas: teaching and learning with technology (TLT), administrative systems, services for students, e-learning, and intracampus network infrastructure. Funds were set aside for new programs that were collaborative in nature, designed to synergistically capitalize on economies of scale and serve all campuses. In addition to other actions, these new programs established the UNC TLT Collaborative, the UNC Shared Services Alliance, and the Office of Coordinated Technology Management. This presentation will report on UNC's successful strategic planning initiative including how it is serving as a roadmap and vehicle for institutional transformation in several IT areas. Strategic planning and program development have enabled East Carolina University (ECU) to transform a traditional site-based continuing studies model to an Internet-based enterprise supporting more than 20 degree/certificate programs generating approximately 100 faculty positions and a $17 million budget. The transformation was the result of a comprehensive approach built on careful analysis of internal and external factors, development of an appropriate administrative/funding model, building top-to-bottom buy in, expansion of instructional technology support services, a solid technology infrastructure, and effective promotion.