Information Technology Alignment in Higher Education
- Published:
- Briefs, Case Studies, Papers, Reports
- Author(s) and Contributors:
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Author(s): Bob Albrecht Bob Bender Richard Katz Judy Pirani Toby Sitko John Voloudakis Gail Salaway
- Source(s) and Collection(s):
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Sources(s): EDUCAUSE Research Collection(s): Research Report
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Abstract
Abstract
This study reports the results of a quantitative survey and qualitative interviews of 464 U.S. and 19 Canadian universities to discover how information technology priorities, plans, resources, intentions, and actions are aligned with the broad vision of higher education institutions. The study defines the set of activities that IT practitioners use to achieve alignment to include planning, measurement, communication, and governance. It reviews the academic and professional literature related to organization alignment, reviews findings from practice and case analyses, and ends with a summary of effective practices, lessons learned, and a speculative reflection on future modes of alignment in higher education.
Table of Contents | ||
Entire Study | Information Technology Alignment in Higher Education | |
Foreword | ||
Ch. 1 | Executive Summary | |
Ch. 2 | Introduction | |
Ch. 3 | Methodology and Study Participants | |
Ch. 4 | Institutional Context for IT Alignment | |
Ch. 5 | IT Governance | |
Ch. 6 | IT Planning, Part 1 | |
Ch. 7 | IT Planning, Part 2: The Evidence from Plans | |
Ch. 8 | Measuring IT Performance | |
Ch. 9 | Effective Practices and Lessons Learned | |
Ch. 10 | Looking Ahead: Shaping IT Strategy in the Future | |
Appendix A | Interviewees in Qualitative Research | |
Appendix B | Institutional Respondents to Online Survey | |
Appendix C | IT Plans Reviewed | |
Appendix D | Bibliography |
Online Supporting Materials | |
Key Findings | |
Survey Instrument | |
Roadmap |
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Roadmap
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Survey Instrumeny
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Entire Study
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Key Findings