This research bulletin explores the methodology used by the Georgia State University Information Systems and Technology division to manage large, cross-divisional IT projects and track all IT staff time. The bulletin shares the data collection methodology and Georgia State's findings and describes a time-recording model for IT projects that can be applied at other colleges and universities.
Citation for this work: Alberts, Randall, and Karen D. Oates. â€œMeasuring IT Staff Time at Georgia State Universityâ€ (Research Bulletin, Issue 4). Boulder, CO: EDUCAUSE Center for Analysis and Research, 2008, available from http://www.educause.edu/ecar.