A Comparison of Student Perceptions of their Computer Skills to their Actual Abilities

Abstract

This study explored U.S. college students' perceived mastery of their computer skills, evaluated their actual scores on a computer skills assessment, and compared the results to realign and enhance an introductory business computer applications course. Two instruments were developed to accomplish the objectives for this research: a survey to capture students' perceptions of their computer proficiency and a computer skills assessment to measure their actual performance. The assessment tool evaluated their knowledge of three computer application skills - word processing, presentation, and spreadsheet - with three levels of proficiency - basic, moderate, and advanced. The survey and assessment instruments were administered to over 200 business students in a medium sized, public university with a required introductory computer applications course.

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