Mobile Apps in Higher Education: Developing an Institutional Governance Strategy


The extraordinary success of apps for mobile devices has brought a new dimension to the higher education environment. To provide services to and engage with constituents, higher education has evolved into institution-sanctioned app development. But with that move, questions around governance arise, particularly as the apps are made available in public, third-party app stores. Governance exists not only to protect the institution but also to provide a service for mobile app creators and users alike. Further complexity exists in institutions that are highly distributed or that may be struggling to manage the explosion of consumerized new technologies. Mobile app governance defines best practices and provides clear guidelines for app development and publishing. This paper focuses on mobile apps directly related to the educational institution and downloaded through an app marketplace for the purpose of providing a service to the institution.

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